Contact Us

Questions about an order, sizing or a product? Our customer care team is ready to help.

Customer Care

Email: office@solenneva.com
Phone: +852 4487 3794
We aim to respond within two business days. During peak periods, replies may take a little longer.

For Order Enquiries

Please include your order number, the email address used at checkout and a short description of your request. For an item issue, clear photographs may help us review the matter more quickly.

Company Information

SOLENNEVA is operated by:
ZHIKEYU TRADE CO., LIMITED (只可遇實業有限公司)
Flat/Rm A, 12/F, ZJ 300, 300 Lockhart Road, Wan Chai, Hong Kong
Email: office@solenneva.com
Phone: +852 4487 3794